FAQs
The estimated average delivery time for major cities in Pakistan is 2 to 4 working days after the order is dispatched. Delivery may take longer for remote areas.
It is important to provide a contact number that you can be reached at. Timely delivery is also subject to product availability and order confirmation.
Prepaid orders can be canceled within 12 hours after order placement by contacting ME Fragrances. Once the order is “in process”, it cannot be canceled or refunded.
In some instances, payment verification or source may be required to avoid fraudulent or suspicious transactions. ME Fragrances will contact the consignee through call or email as per the bank’s instructions.
ME Fragrances reserves the right to cancel orders if the payment is declined by the authorized payment institution.
ME Fragrances offers free delivery on orders above Rs. 2000. A flat shipping charge of Rs. 200 will be applied to all other orders delivered within Pakistan.
Yes, orders can be revised by sending instructions to ME Fragrances’ customer services team through WhatsApp or email before the order is processed.
ME Fragrances cannot be held liable for late delivery or collection by third-party postal/courier companies.
No, fragrance products cannot be returned or exchanged once they have been opened due to hygiene reasons. However, in case of a damaged, stained, wrong, defected, or incomplete product, a replacement or exchange will be offered.
